Project Highlight

aramark healthcare

eScheduler

Goals

Track productivity to validate efficiency and justify staffing.
Provide users and supervisors more control and visual feedback.
Receive alerts for new tasks, and assign unscheduled tasks to users.

Challenges

This was a work in progress, designed by committee, being developed side-by-side with the new API and web application.

Deadlines

eScheduler had to be in the hands of users by the end of 2020, which was seven months after the project was approved.

Proven Efficiency

eScheduler provides users with a tool that allows them to track their daily tasks, as well as record all tasks assigned to them by nursing tams on their assigned floor.   These users can also track the actual time it takes to complete a task, provides validation of completed tasks, and allows the user to discretely notify supervisors when they need assistance. Finally, users receive notifications whenever new on-demand tasks are created from operations.

eScheduler adds value

  • Reduced customer complaints
  • Improved productivity
  • Improved efficiency
  • Tracks productivity and verifies completed tasks
  • Improves overall employee engagement
  • Training materials at user’s fingertips
  • Localized for English, Spanish, French, and Chinese
  • Proof of tasks completed, by whom, and when

To create a more advanced version of the Mobile Assignments platform, provided users and supervisors more control and visual feedback.

This was a work in progress, designed by committee, being developed side-by-side with the new API and web application.

eScheduler had to be in the hands of users by the end of 2020, which was seven months after the project was approved.

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